Shipping policy

Shipping Policy

We are committed to processing and delivering your order as quickly and reliably as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment is successfully received.

Orders are not normally processed or shipped on weekends or public holidays. Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.

Shipping Time

Once your order has been processed and shipped, the estimated delivery time is generally 5–10 business days.

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, weather conditions, holidays, and other circumstances outside our control.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation with tracking information when tracking is available.

You can use the tracking number to monitor the progress of your shipment.

Please allow some time for tracking information to become active after the package has been shipped.

Shipping Delays

Although we work with shipping carriers to deliver orders within the estimated timeframe, delays may occasionally occur.

Delays can be caused by weather, carrier disruptions, customs processing, incorrect address information, high shipping volumes, or other circumstances beyond our control.

If your package is delayed, please contact us at parwaznabi670@gmail.com and we will assist you in checking the shipment status.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice that your shipping address is incorrect, please contact us as soon as possible. We will make reasonable efforts to update the address before the order is processed or shipped.

Once an order has been shipped, we may be unable to change the delivery address.

Lost or Missing Packages

If the tracking information shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

If you still cannot locate the package, please contact us at parwaznabi670@gmail.com so we can assist you.

If a package is confirmed as lost during transit, we will work with the shipping carrier to investigate the shipment and determine the appropriate resolution.

Returned or Undeliverable Packages

If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, or failure to receive the package, please contact us at parwaznabi670@gmail.com.

Additional shipping charges may apply if the customer requests that an undeliverable package be shipped again.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country and local regulations.

Customers are responsible for any applicable charges unless otherwise stated at checkout.

Shipping Costs

Applicable shipping charges, if any, will be displayed at checkout before the order is completed.

Shipping costs may vary depending on the destination, shipping method, order size, or other applicable factors.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: parwaznabi670@gmail.com